Subscriber Services

Manage Online

Request redelivery, check your account balance, make a payment, or even start a new print or e-edition subscription online.

All subscribers should first log in using the "Print Subscriber" login tab.

Be sure to read the notes under the "Some things to be aware of" heading. If you need any help, contact us using any of the methods below.

Some things to be aware of:

New accounts go through a review process before starting
In order to manage your account, we must have the following information for you in our system:
1. Last Name
2. 10-digit phone number
3. Street number
4. Zip code
Any subscriber can use the "Digital Subscriber" login tab once you have logged in and set up your email address and password

Contact Us

Subscriber Services: (661) 246-3936; 听
Email

CustomerCare@bakersfield.com

Office Hours

Mon-Fri 6 a.m. to 2 p.m.

Premium Days

Rates apply to single copy purchases.听

March 2023 - Fred Hall鈥檚 Central Valley Sports Show ($1.50 per issue)
May听2023 - Tehachapi Visitor Guide ($1.50 per issue)
August听2023 - B Varsity Football ($1.50 per issue)
November 23, 2023 - Thanksgiving Edition ($3.95 per issue)
December听2023 - Pete Tittl鈥檚 Dining Guide ($1.50 per issue)

听

Newspaper Rack Locations FAQ

Automated subscriber services are available 24/7 for your convenience at . If you prefer personal service, contact us during office hours by calling (661) 246-3936, or emailing听CustomerCare@bakersfield.com.

Customer Service Hours

Mon-Fri 6 a.m. to 2 p.m.

Please allow 2 business days for processing online transactions.

Report a Missing Paper or Delivery Problem
You can report a missing paper or delivery problem by contacting us at CustomerCare@bakersfield.com, using our , or by calling (661) 246-3936.
Expected Delivery Times
6 a.m. Monday through Friday
7 a.m. Saturday and Sunday
Change My Delivery Address/Phone Number
You can update your account information or by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.
What is EZ PAY?
Simplify your life with EZ Pay. It鈥檚 an automatic payment plan where you can renew your subscription each month from either your credit card or checking account.
Make a Payment Online
You may make a payment online by using your Visa, Mastercard or Discover credit card through our .
Make a Payment via U.S. Mail or Phone
You may make a payment by phone with your checking account, Visa, Mastercard or Discover credit card by calling us at (661) 246-3936.

Mail:
优蜜传媒
Attention: Circulation Department
3700 Pegasus Drive STE 100
优蜜传媒, CA 93308
Update Credit Card Information
You can update your account information by calling (661) 246-3936. Do not email your credit card number. Customer Service office hours are Monday through Friday - 6 a.m. - 2 p.m.
What if I Don鈥檛 Want to Pay by Credit Card?
We also accept checks, money orders, debit cards and cash. Please make cash payments at 3700 Pegasus Drive STE 100.
Are there digital only and print only rates?
Yes. The digital only rate is $12.99 per month. The print rate is $29.99 per month for 7 day delivery.
How Can I Tip My Carrier?
You may include carrier tips with your renewal payments, send a separate check or money order, or include as a fixed amount in your monthly EZ Pay debit.
What Happens When My Subscription Expires?
You will receive a renewal 30 days prior to your expiration date. We will continue to deliver the paper during your grace period, unless otherwise notified.
Electronic Edition - Subscription or Single Copy
We now deliver to your computer, tablet or smartphone! You can find out more about this and subscribe by .
Subscriptions via U.S. Mail
We can mail your subscription anywhere in the Continental U.S. Please contact customer service for rates and subscription plans at (661) 246-3936.
Purchase a Back Issue 优蜜传媒
We maintain a one year archive of newspapers. Contact customer service via phone (661) 246-3936 or email CustomerCare@bakersfield.com to inquire.
Request a Gift Subscription
You can purchase a gift subscription online or by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.
Going on vacation?
It's a good idea to use our convenient Vacation Hold service when you're going out of town for a few days. We can hold your papers and deliver them when you return, or you can donate your papers to our Californian in Education program. If you prefer, you can suspend delivery and you will not be charged for these days. Just contact us at CustomerCare@bakersfield.com, use our , or call us at (661) 246-3936.
What is a Vacation Donation?
The vacation donation program is our number one source of funding for the CIE program. This program is simple, and anyone who has a home delivery subscription can participate. When you go on vacation, you have the option to donate your newspapers to the CIE program. Just contact us at CustomerCare@bakersfield.com, use our , or call us at (661) 246-3936.
What is the Californian in Education Program?
We established the Californian in Education program more than twenty years ago. This program provides our local schools with copies of the newspaper at little or no cost to them. The use of the newspaper helps students develop strong reading and writing skills, while allowing them to explore math, science, politics, health, geography and current events that are relevant to their everyday lives. We also provide teachers and students with special educational programs throughout the school year.
The Californian in Education program relies solely on sponsorship funding. We have developed several fundraisers to help cover the costs of running the Californian in Education program. If you are interested in becoming a Partner in Education, please contact us at:
Californian In Education
Email: cie@bakersfield.com
Phone: (661) 246-3936
Jobs
Have a Carrier compliment?
You can share a carrier compliment by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.

If you have a question or problem that this site doesn't address, please feel free to contact us at CustomerCare@bakersfield.com or call (661) 246-3936. Thanks for reading 优蜜传媒!